How can we help?
Have a question, an idea, or found something that doesn't work as expected? Write to us — a real person reads every message.
It helps if you include
- your iPhone model
- your iOS version
- the Plainer version
- which screen you were on
- a short description
- a screenshot, if you can
Please don't send passwords or other sensitive personal information — we never need it to help you.
Frequently asked questions
Is Plainer free?
Yes — Plainer is free to download, and right now every feature is free. Later we'll keep a free basic plan and add optional subscriptions for people who want more.
How does AI planning work?
Open a trip and tap the sparkle button. Plainer suggests day-by-day activities, stays and must-see spots based on your interests. You can always add your own items with the + button.
How do I share a trip with friends?
[CONFIRM STEPS — e.g. open the trip, tap Share, choose who to invite.] Trips other people share with you appear under Shared With Me on the trips screen.
Does Plainer collect my data?
As stated on the App Store, Plainer doesn't collect data from the app. The details are in our privacy policy.
Which devices does Plainer work on?
Plainer is an iPhone app and needs iOS 15.1 or later.
How do I delete my account?
[CONFIRM STEPS — e.g. Profile → Settings → Delete account.] If you get stuck, email us and we'll do it for you.